1. Information We May Collect
Depending on how you interact with SuAst Global Care, we may collect information such as:
Personal Information
- Full name
- Email address
- Phone number
- Country of residence
- Preferred country or healthcare destination
- Information provided in an enquiry
- Communication preferences
Healthcare-Related Information
If you voluntarily provide healthcare-related information as part of an enquiry, this may include information necessary to understand your request. Because health information can be sensitive, we ask you not to submit detailed medical records or highly sensitive health information through ordinary website forms unless we specifically provide a secure method for doing so.
Technical Information
When you visit our website, certain technical information may be automatically collected, such as:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Date and time of visits
- Referring website
- General website usage information
2. How We Use Your Information
We may use information collected from you for purposes including:
- Responding to enquiries
- Understanding your healthcare connection requirements
- Facilitating communication with healthcare providers
- Providing requested services
- Managing appointments or enquiries where applicable
- Communicating with you about your enquiry
- Improving our website and services
- Maintaining website security
- Preventing fraud or misuse
- Meeting applicable legal and regulatory requirements
We aim to use personal information only for legitimate and appropriate purposes.
3. Healthcare Information
Healthcare information requires particular care. SuAst Global Care may receive healthcare-related information when a patient voluntarily provides information for the purpose of seeking healthcare connections or coordination. We do not use general website enquiries as a substitute for a secure medical-record system. Where sensitive information is required, we may direct you to an appropriate secure communication or document-sharing method.
4. Sharing Information With Healthcare Providers
Where you request assistance in connecting with a healthcare provider, we may need to share relevant information with an appropriate hospital, clinic, healthcare professional, or healthcare organization. We aim to share only information that is reasonably necessary for the relevant purpose. Where applicable, we may seek your permission before sharing information with a healthcare provider. Once information is provided to a third-party healthcare provider, that provider may process the information according to its own privacy policies and applicable laws.
5. Third-Party Service Providers
We may use third-party service providers to help operate our website and services. These may include providers for:
- Website hosting
- Email and communication
- Website analytics
- Security
- Payment processing, where applicable
- Appointment or enquiry management
- Cloud storage or document management
Such providers may process information on our behalf or according to their own terms and privacy policies.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies. Cookies may help us:
- Keep the website functioning properly
- Remember preferences
- Understand website usage
- Improve website performance
- Provide analytics
- Support advertising services, where applicable
You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Advertising and Analytics
Where applicable, SuAst Global Care may use third-party analytics or advertising services. These services may use cookies or similar technologies to understand website activity or provide relevant advertising. Third-party providers may have their own privacy policies governing how they process information.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure. However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. For this reason, please avoid sending sensitive information through unsecured communication channels.
9. Data Retention
We may retain personal information for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain records, resolve disputes, comply with legal obligations, or protect our legitimate interests. The retention period may vary depending on the type of information and the purpose for which it was collected.
10. International Data Transfers
Because SuAst Global Care aims to facilitate international healthcare connections, information may, where necessary and legally permitted, be processed or transferred across countries. Where international transfers occur, we aim to handle information in accordance with applicable privacy and data-protection requirements.
11. Your Privacy Rights
Depending on the laws applicable to you, you may have rights concerning your personal information. These may include the right to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion where legally applicable
- Withdraw consent where processing is based on consent
- Ask questions about how your information is handled
- Raise a privacy-related concern
Requests can be made using our official contact details.
12. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent where such consent is legally required. If you believe that a child has provided personal information to us inappropriately, please contact us.
13. Third-Party Websites
Our website may contain links to external websites, including healthcare providers, hospitals, clinics, and other organizations. We do not control the privacy practices of external websites. You should review the privacy policy of any third-party website before submitting personal information.
14. Patient Responsibility
When submitting information to SuAst Global Care, you are responsible for ensuring that the information you provide is accurate and that you have the necessary authority to provide information about another person where applicable. Please provide only information that is necessary for your enquiry.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices. The updated version will be published on this page with a revised Last Updated date.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us.
SuAst Global Care
Email: support@suastglobalcare.com
Phone: +1 (800)
555-SUAST
Address: SuAst Global Care Coordination Center, India
Our Commitment to Privacy
Your trust is important to us.
As a platform connecting global patients to global care, we recognize the importance of treating personal and healthcare-related information with care and responsibility.
SuAst Global Care